jeebtzz Privacy Policy

Information We Collect

When you register for and use a jeebtzz account, we collect personal information that is necessary to deliver our services, comply with regulatory obligations, and keep your account secure. This section describes the categories of data we collect, the context in which each category arises, and the legal basis for processing it.

We collect data directly from you when you register, deposit, play, or contact support. We also collect data automatically through our platform's technical systems (such as server logs and analytics tools) and, in some cases, from trusted third-party sources such as KYC verification providers, fraud prevention databases, and payment processors operating in the Bangladesh market.

All data collection is conducted in accordance with applicable data protection principles. We process your personal data only where we have a valid legal basis for doing so — typically because processing is necessary to fulfil our contractual obligations to you, because we are required to do so by law (including AML and KYC regulations), or because you have given us your explicit consent for a specific purpose.

How We Use Your Data

jeebtzz uses the personal data we collect for clearly defined purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The following table summarises the primary purposes for which we process your personal data, along with the legal basis for each activity.

Where we rely on your consent as the legal basis for processing (for example, to send you promotional emails about jeebtzz bonuses, new game launches, or special events), you have the right to withdraw that consent at any time by contacting [email protected] or by updating your communication preferences in your account settings. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

We do not use automated decision-making processes (including profiling) that produce legal or similarly significant effects on you without human review. Where automated tools are used to flag unusual account activity (such as potential bonus abuse or AML triggers), all flagged cases are reviewed by a qualified member of the jeebtzz compliance team before any account action is taken.

Cookies & Tracking Technologies

jeebtzz uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and maintain the security of your session. A cookie is a small text file placed on your device when you visit a website. It allows the website to recognise your device on subsequent visits and recall certain information about your previous interactions.

You can manage or delete cookies at any time through your browser settings. Most modern browsers allow you to refuse all cookies, accept only certain types, or delete existing cookies. Please note that disabling strictly necessary cookies will impair the functionality of the jeebtzz platform and may prevent you from logging in or completing transactions.

In addition to cookies, jeebtzz may use pixel tags (also known as web beacons) and local storage objects in conjunction with cookie-based tracking. These technologies serve similar functions and are subject to the same user controls described above. We do not use fingerprinting techniques that are designed to circumvent user preference settings.

Data Sharing & Third Parties

jeebtzz does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose. All third parties who receive data from jeebtzz are required to handle it in accordance with applicable data protection standards and are prohibited from using it for their own independent marketing or profiling purposes.

• Payment Processors: To facilitate deposits and withdrawals, we share the necessary financial and identity data with our payment partners operating in Bangladesh, including mobile financial service providers (bKash, Nagad, Rocket, Upay) and banking partners (Dutch-Bangla Bank, City Bank, BRAC Bank). These entities are independently regulated and maintain their own data security programmes.
• KYC and Identity Verification Providers: To comply with age verification and AML obligations, jeebtzz works with specialist KYC service providers. These providers receive a subset of your identity data (such as your name, date of birth, and ID document images) for the sole purpose of verification. Results are returned to jeebtzz and the originals are not retained beyond the verification window.
• Game Content Providers: When you launch a game supplied by a third-party studio such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, certain session data (such as your player ID and stake information) is transmitted to that provider's platform to enable gameplay. This is strictly limited to what is technically necessary to run the game.
• Fraud Prevention and Security Services: We may share technical and behavioural data with specialist fraud prevention platforms to identify and block fraudulent account activity, chargeback abuse, and bot-driven interactions on jeebtzz.
• Legal and Regulatory Authorities: jeebtzz may be required by law to disclose your personal data to government bodies, law enforcement agencies, or financial intelligence units in connection with AML investigations, court orders, or other legally mandated processes. In such cases, disclosure is made only to the extent legally required.
• Corporate Transactions: In the event of a merger, acquisition, restructuring, or sale of assets involving jeebtzz, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and the new entity's privacy policy before the transfer takes effect.

Data Retention

jeebtzz retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting obligations. The specific retention periods applied to each category of data are outlined below.

When a retention period expires and there is no overriding legal basis requiring further retention, jeebtzz will securely delete or anonymise the relevant personal data. Anonymised data (from which all identifying information has been irreversibly removed) may be retained indefinitely for aggregated statistical analysis and platform development purposes, as it no longer constitutes personal data.

If you request deletion of your account, jeebtzz will initiate the deletion process for data that is not subject to a mandatory retention obligation. Data covered by legal retention requirements (such as KYC documents and financial records) will be retained for the applicable statutory period and then securely deleted.

Your Rights

As a player whose personal data is processed by jeebtzz, you hold a number of rights in relation to that data. jeebtzz is committed to honouring these rights promptly and without undue obstruction. The following summarises the rights available to you and how to exercise them.

• Right of Access: You may request a copy of the personal data jeebtzz holds about you, together with information about how it is processed. This is commonly known as a Subject Access Request (SAR). We will respond within 30 days of receiving a valid, verified request.
• Right to Rectification: If any personal data held by jeebtzz is inaccurate or incomplete, you have the right to request that it be corrected. Minor updates (such as a change of address or phone number) can be made directly through your account settings or by contacting our support team.
• Right to Erasure: In certain circumstances, you may request that jeebtzz delete your personal data. This right is not absolute — we may be required to retain certain data to comply with legal obligations (for example, AML record-keeping requirements) — but we will delete all data that is not subject to a mandatory retention obligation upon a valid erasure request.
• Right to Restriction of Processing: You may request that jeebtzz restricts the processing of your personal data in certain situations — for example, if you contest the accuracy of the data or have objected to processing and a determination is pending.
• Right to Data Portability: Where processing is based on your consent or on a contract with you, you may request that jeebtzz provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to Object: You have the right to object to the processing of your personal data where jeebtzz relies on legitimate interests as the legal basis. You also have an unconditional right to object to the use of your data for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal date.

Data Security

Protecting the security of your personal data is a core operational priority at jeebtzz. We implement a multi-layered security architecture that covers data in transit, data at rest, and access controls within our internal systems. The following measures are in place to safeguard your information.

• Transport Encryption: All communications between your device and the jeebtzz platform are secured using 256-bit SSL/TLS encryption. This ensures that data transmitted over the network — including login credentials, financial details, and personal information — cannot be intercepted by third parties.
• Password Security: User passwords are never stored in plain text. jeebtzz applies industry-standard bcrypt hashing with salting to all account passwords. No jeebtzz employee has access to your password at any time.
• Access Controls: Access to personal data within jeebtzz's internal systems is restricted on a strict need-to-know basis. Staff members are granted access only to the data required to perform their specific job function, and all access is logged and periodically audited.
• Infrastructure Security: jeebtzz's platform is hosted on secure cloud infrastructure with firewalls, intrusion detection systems, and regular vulnerability scanning. We conduct periodic penetration testing to identify and remediate potential security weaknesses before they can be exploited.
• Fraud Monitoring: We deploy real-time fraud detection systems that monitor account activity for indicators of compromise, credential stuffing, account takeover attempts, and other malicious behaviour. Suspicious activity triggers immediate alerts and, where warranted, automatic account holds pending investigation.
• Employee Training: All jeebtzz staff who handle personal data receive mandatory data protection and security awareness training. Our internal data handling procedures are reviewed and updated regularly to reflect current best practices.

Despite these measures, no internet-based platform can guarantee absolute security. In the unlikely event of a data breach that poses a significant risk to affected players, jeebtzz will notify impacted individuals promptly and provide clear guidance on any steps they should take to protect their accounts. We will also take immediate remedial action to contain the breach and prevent recurrence.

Contact & DPO

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jeebtzz handles your personal data, we encourage you to contact us directly. Our team is committed to responding to all privacy-related enquiries in a thorough and timely manner.

All privacy and data protection enquiries should be directed to our support and compliance team at [email protected]. When contacting us about a data rights matter, please include "Privacy Enquiry" or "Data Rights Request" in your subject line to ensure your message is routed to the correct team without delay.

jeebtzz reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players via email notification or a prominent notice on the jeebtzz website prior to the change taking effect. The "Effective Date" shown at the top of this Policy reflects the date of the most recent revision. Continued use of the jeebtzz platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

This Privacy Policy applies solely to the jeebtzz platform accessible at jeebtzz.net and does not cover any third-party websites, services, or game providers that may be linked to or embedded within the platform. We recommend that you review the privacy policies of any third-party services you access through or in connection with jeebtzz independently.